Report: #1072560

Complaint Review: GencoMarketplace

  • Submitted: Fri, August 02, 2013
  • Updated: Fri, August 02, 2013
  • Reported By: Tom Dinh — North Wales Pennsylvania
  • GencoMarketplace
    100 Papercraft Park
    Pittsburgh, Pennsylvania

GencoMarketplace, Selling Salvage electronics as "untested" customer returns Pittsburgh Pennsylvania

Show customers why they should trust your business over your competitors...

I purchased an over $11,000 lot of 119 HDTVs from GencoMarketplace.  These were advertised and sold as "un-inspected customer returns". Upon receipt it was blatantly obvious that all 119 HDTVs had been inspected and tested as bad with the vast majority of them having broken screens.  Not a single serviceable or repairable TV in the lot, which they unquestionably knew when they deceived me into paying $11,000 for the privilege of taking out their garbage. Genco deliberately misrepresented the lot to garner a higher price for their trash. This lot should have been labeled as salvage or parts only because they were obviously rejects from Genco’s test line and had even been labeled with what was wrong with them such as signs that said "broken screen" on the boxes. How could they be uninspected if they labeled them with what was wrong with them?  Blatant fraud on Genco’s part. [continued below]....

.....  Genco refused to offer any kind of credit/returns for this load, instead they offered me another load at their "cost". No Thank You! They should be paying me to get rid of their trash, not the other way around. For those of you curious about buying from Genco, this is what you get.

My sales rep's name is Ray Gallagher after emailing him pictures of what I received  his only option to me was to sell me another load "at their cost".


Check out my youtube video of what I got from Genco.

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This report was posted on Ripoff Report on 08/02/2013 02:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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