• Report: #509791
Complaint Review:

General Electric

  • Submitted: Thu, October 15, 2009
  • Updated: Thu, October 15, 2009

  • Reported By: No GE anymore — Vancouver British Columbia USA
General Electric
2300 Meadowvale Blvd Mississauga Vancouver, British Columbia Canada

GE General Electric GE can not even stick to their written warranty book Vancouver, British Columbia

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I have a 16 month old GE dish washer, last week the drain pump died, I checked the book and it clearly says , first year parts and labor is free, second year only parts are free , next page you can see it says, individuals who can replace parts can ask to get the part shipped directly to their home, and this is what I did, but they refused to do so and asked me to book a service call to get someone to come and check first fr $80 , then they have to come back again and will charge $80 plus $80 an hour to replace the defective part. so I get a free drain pump and I have to pay $240 plus taxes??
I am only going by the book, I even scanned and email the pages from the manual to them but they still refused to do so.

I finally bought the part myself for $75 and replaced it myself and it's working like a charm now. everybody need to know about this, funny is this is not extended warranty , this is the original warranty.

This report was posted on Ripoff Report on 10/15/2009 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/general-electric/vancouver-british-columbia-/ge-general-electric-ge-can-not-even-stick-to-their-written-warranty-book-vancouver-briti-509791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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