Report: #798459

Complaint Review: Gene's Auto Frame Service & Repairs, Inc.

  • Submitted: Tue, November 15, 2011
  • Updated: Thu, March 22, 2012
  • Reported By: grogers — Alva Florida United States of America
  • Gene's Auto Frame Service & Repairs, Inc.
    3100 Kennesaw Street
    Fort Myers, Florida
    United States of America

Gene's Auto Frame Service & Repairs, Inc. Reumar, Inc. fraud neglect repair Maintenance Florida investigation criminal financial consumer crime court body paint welding insurance mediation incompetence industry standards concealed damage losses harm Fort Myers , Florida

*Author of original report: The matter has been resolved

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Gene's Auto Frame Service & Repairs charged the customer over 6,300.00 for the original repair.  They charged for services they never completed and charged for parts that were never ordered.  This is negligence and fraud.  They were exposed on a local CBS affiliate and have admitted guilt multiple times through email correspondance as well as through interviews with local media. 

Several industry experts have examined the situation and agree that this is one of the worst repair jobs they have ever seen.  There is an active consumer affairs complaint on-file with the Dept. of Agriculture as well as an open complaint with the Dept. of Financial Services in Florida.  Case numbers have been assigned.  We were not at fault in this case and due to the incompetence of this business are now having to pay out of pocket for these repairs!!!!  Do not use this repair shop!
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#1 Author of original report

The matter has been resolved

AUTHOR: grogers - (United States of America)

The matter has been resolved.
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