Report: #920

Complaint Review: George Capell

  • Submitted: Sat, November 13, 1999
  • Updated: Sat, November 13, 1999
  • Reported By: Germantown MD
  • George Capell
    6907 Easton Rd
    Pipersville, Pennsylvania

Video Computer Store aka Computer Personalities Systems aka vcstore

Show customers why they should trust your business over your competitors...

Video Computer Store is one place I would NEVER do business with again. They sell computers via a TV advertisement.

During the advertisement vcstore, promises "upto" $310 in rebates. If you buy from them you will be luckey to get any rebates at all.

This is like the old bait and switch. I have sent email to the company many times and they keep on saying "it is in the mail". Also you need to subscribe to the skywizard ISP to get $100 in rebates. They send two coupons from skywizard.

It states coupons must be sent after 10 months. Expires after 12 months. It only gives you a two month window!?!?!?!!!!

The computer has been working ok, until today. It did not boot for a while. This is after only 7 months. My old computer is from a local shop. It is a no-name computer and I have used it for 5 years without any problems.
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