Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #756672

Complaint Review: Germain Lexus and Lexus Corporate - Naples, Florida

  • Submitted:
  • Updated:
  • Reported By: Bob — PITTSFORD Vermont United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Germain Lexus and Lexus Corporate 13491 n. Tamiami Trail Naples,, Florida United States of America

Germain Lexus and Lexus Corporate Think twice before buying a Lexus or a Lexus from Germain Lexus of Naples Florida Naples, , Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

A Lexus battery purchased from Germain Lexus exploded causing damage to my Lexus SUV. After a year of discussion, mediation and the possibiltiy of a lawsuit, Germain Lexus said that they saw the damage and acknowledge it was caused by an explosion, but since Lexus corporate of Torrance, Ca would not stand behind the battery, they could not help me. Lexus Corporate would not give me a reason for not standing behind the battery they sold.
The plates of the battery dented the hood, and the acid in the battery badly damaged the top of the engine and spotted  the paint on the hood of the car.  Difficult to believe, but true. Lexus didn't care, and the dealer who had performed over $6,000 dollars in maintenance and repairs on the vehicle over the previous 5 years did not offer to help in any way.
I strongly urge anyone thinking of buying a Lexus, or thinking of buying anything from a Germain dealership to think twice. They have no problem selling luxury cars at luxury prices, they have no problem performing service at over $100 per hour, but do not ask them to stand behind their products or service.

This report was posted on Ripoff Report on 07/26/2011 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/germain-lexus-and-lexus-corporate/naples-florida-34110/germain-lexus-and-lexus-corporate-think-twice-before-buying-a-lexus-or-a-lexus-from-germa-756672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now