Complaint Review: Get Snuggie - Wallingford Connecticut
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- Author Confirmed
- Get Snuggie www.getsnuggie.com Wallingford, Connecticut U.S.A.
- Phone: 800-663-8166
- Web:
- Category: Bed & Bath
Get Snuggie Unable to Cancel or Question Order - FALSE PRICE Wallingford Connecticut
*Consumer Suggestion: Don't buy Snuggies. Deceptive pricing. Buy Slankets from QVC instead.
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I ordered two snuggie blankets from the phone in order number. I was told each would be 19.95 plus 7.95 shipping and handling. I was told I must wait 2-6 weeks for my order to be processed.
I decided to check the status of my order, and I found that the website offered would not load. I called the number provided where I was only able to listen to the status of my order and the price. The price was $71, $20 more than what it was supposed to be.
I was given a number to a real person in customer service, but when I call using my cell phone I hear music for a few seconds then it disconnects me.
So now here I am, unable to cancel my order or to question why I am to be charged more than I was told. I have to the bank and see what I can do to stop the billing.
Kyle
Crete, Illinois
U.S.A.
This report was posted on Ripoff Report on 12/26/2008 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/get-snuggie/wallingford-connecticut-06494/get-snuggie-unable-to-cancel-or-question-order-false-price-wallingford-connecticut-405071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Don't buy Snuggies. Deceptive pricing. Buy Slankets from QVC instead.
AUTHOR: Wilson - (U.S.A.)
SUBMITTED: Sunday, January 04, 2009
The Snuggie company does not tell you on their getsnuggie.com website or on their telephone ordering system that they charge you $7.95 for EACH Snuggie. So if you chose to pay for two Snuggies and got two for "free", you have to pay the outrageious $7.95 for each lightweight Snuggie. I think the Snuggie company only sells the products in sets and thus they make a lot of profit on the postage and handling of $7.95 per Snuggie.
I had purchased the comparable Slanket from QVC.com, which I received in four business days, and the Slanket is very comfortable and weights next to nothing. My three Slankets came in one box and QVC only charged me $11 for total shipping and handling.
Snuggie charges
$19.95 x 2= $39.90 (Snuggies, you pay for 2 snuggies, you get 2 free)
$7.95 x 4 = $31.80 (shipping for 4 snuggies)
=====
Total $71.70
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