Getaroom.com Did not inform of manadatory parking charges for valet parking at 30 extra per car for 2 nights, 2 cars. Then would not let me cancel the same day when I got there trying to say it was after reservation North Miami Florida

I called getaroom.com the first recommendation for a fast hotel savings online website.  I booked for 2 nights on August 7, 2017.  I was having surgery the next morning August 8, 2017 at 7 a.m. nearby the hotel.  When I arrived to the hotel they had manadtory valet parking at $30 a night for 2 nights and 2 vehicles.= $120.00 extra I was not counting on and was never explained this when booking this hotel thru getaroom.com. 

I was furious and called to cancel.  They argued with me about cancelation policy,   adding to my health problems and stress.  They said I had to cancel before August 6, 2017.  I explained that I could not cancel a reservation that I made before I made it.  They still said that was their policy.  I was not to receive my money back and would be charged 250.00 for 2 nights.  I then had to scramble for another hotel and there was an event in the area making it hard at the last minute to find a Hotel. 

Double payment.  I had to pay for a hotel I never used. Plus find something else in the area so I could do my surgery. After contacting them again in like a few days after my surgery they sent me to escalation department of customer service.  They gave me a ticket number that I have still and said they would review a few weeks later, I got a one night refund.  I feel this is unfair and they are a sham of a company with ripoff practices.  I feel I am entitled to a full refund of two nights and I want people to be informed of this company so they don't get taken like I did. Also I used my debit card for payment.