Complaint Review: getpartsonline.com - Huntington Station New York
- getpartsonline.com 665R East Jericho Turnpike Huntington Station, New York United States of America
- Phone:
- Web: www.getpartsonline.com
- Category: Computer Stores
getpartsonline.com Lazy and uncaring. No "customer service". Huntington Station, New York
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Ordered a motherboard for my laptop on a Sunday afternoon, becuase they said it was in stock and offered overnight shipping. Monday night I check the order status to get the tracking number, nothing. I call first thing Tuesday morning to find out what's going on and they tell me "oh sorry we didn't get around to shipping your order". I told them I specifically ordered from them to have by that day. They offered to make sure it got shipped that day for Wednesday delivery and a $5 refund off the shipping.
I again check the order status on Wednesday morning, this time the tracking info says dleivery set for 4 days later in Romania! Again I call and I get the run around, I finally talk to the "internet manager" and he tells me that they would be sure to ship it that day for Thursday delivery and another $5 off shipping. I tell them that's not good enough, and they need to ship it overnight for free. He tells me after a few minutes on hold that he talked to the owner and he said no to free shipping, only the $5 off. I ask to talk to the owner and he says "he's not available" even though he talked to him just a couple minutes before. I told them to take their order and their parts and stick it. I don't need it from you if you can't don what you advertise.
This report was posted on Ripoff Report on 07/27/2011 09:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/getpartsonlinecom/huntington-station-new-york-11746/getpartsonlinecom-lazy-and-uncaring-no-customer-service-huntington-station-new-york-757400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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