GGW Video (Girls Gone Wild) Unauthorized Credit Card Charge and Tape Shipment ripped off and scammed Sylmar California

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FOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2

Hi,

I ordered two video tapes on line on 21 Oct 02 for $14.98 from the company below.
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Company

GGW Video
Address:
PO Box 9231
Sylmar California 91392-9231
U.S.A.
Phone Number:
310-566-1063
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I received the tapes and thought that was it. However upon checking my Master Card billing today, I found another charge from GGW Video in the amount of $24.98 on 22Nov02. As I had not authorized additional orders or charges, I called their Customer Service to complain and to have the latest charge removed. They told me I had authorized the payment. When asked where this authorization was posted on the web site and asked to read it to me verbatim, he said he did not have access to the Internet and couldn't do this, but assured me the notice was there.

I then told the individual to cancel any further orders and to notify me by Email to this effect. He couldn't do this either, so I have to hope this was done. As it stands, I'm going to have to eat the $24.98 charge to my M/C for the unordered tapes.

I went back to the GGW Video web site and took a picture of the only page that could even remotely be deemed to be an authorization for further orders. I have attached this file to a seperate Email.

I realize there is nothing you can do, but I would like to have this posted to forewarn anyone thinking of making an initial order with this rip-off company. Thanks for letting me vent.

Bob
Tampa, Florida