• Report: #992661
Complaint Review:

Giavonie Skin Care

  • Submitted: Mon, January 07, 2013
  • Updated: Mon, January 07, 2013

  • Reported By: Batavia, Illinois — Batavia Illinois United States of America
Giavonie Skin Care
2520 N McMullen Booth Road Suite B-311 Clearwater, Florida United States of America

Giavonie Skin Care ~ Fraud ~ Never received product, continue to charge my card ~ Clearwater, Florida

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I too ordered the trial of Giavonie Skin Care.  My credit card was promptly charged the shipping and handling of $ 4.95.

I never received the product.  Eleven days later my credit card was charged another $89.90.  I still have not received any product.

I reported fraud to my bank. Chase Bank is investigating.

The customer service phone number for Giavonie 1-800-511-6609 would keep me on hold for about 5 or 10 minutes then hang up on me without ever being able to speak with someone or leave a message.

I have emailed the company and have not heard anything back yet.

My bank had to cancel my card and reissue a new one.  In addition to all the wasted time I've spent trying to clear this up, now I also need to contact the legitimate companies that I have set up for an auto deduction on my account and give them the correct new bank information once I receive my new card.

This report was posted on Ripoff Report on 01/07/2013 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/giavonie-skin-care/clearwater-florida-33761/giavonie-skin-care-fraud-never-received-product-continue-to-charge-my-card-clearwa-992661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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