Complaint Review: Gifts Forte
On June 4th I chatted with someone named "Ed N" who informed me that my order did ship and should arrive by thursday or they would reship for free. Fine. Thursday arrives, no package. Can't say I was shocked at this point. I had tried calling the number on the site, but there is a lame answering machine message every time, so I had to use the chat. Ed was unable to provide me with any tracking information for the package.
It is now June 13th and no package. So I have contacted them again, of course via chat, there is no way to actually get a hold of a live person. I chatted with Carlos who very agreeably told me he would cancel my order and issue a refund. I informed him that I expected a refund in 48 hours or I would be contacting the authorities about this. I have kept my chat transcripts and will update if I do or do not receive a refund.
This report was posted on Ripoff Report on 06/13/2012 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gifts-forte/internet/gifts-forte-impressive-personalization-fruad-never-ships-order-internet-897056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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