Complaint Review: GiftTree.com
When I called customer service, they did not care that the package was not delivered and would not refund the extra Saturday delivery fee. The customer service person just kept repeating that since they tried once to deliver, that nothing could be done. And that they can't make their delivery company go back to the receiving address.
When I explained all the particulars of the situation, this company would not budge on the extra Saturday delivery fee. Do not order from GiftTree.com. They don't care if your package is delivered when it's supposed to be.
This report was posted on Ripoff Report on 09/13/2010 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gifttreecom/internet/gifttreecom-company-doesnt-care-about-its-customers-internet-640158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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