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Ripoff Report | Gillespie and Son Review - Ormond Beach, Florida
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Report: #1064824

Complaint Review: Gillespie and Son Aluminum Contractors, Inc. - Ormond Beach Florida

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  • Reported By: ljagnana — Port Orange Florida
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  • Gillespie and Son Aluminum Contractors, Inc. 718 Santa Fe Avenue Ormond Beach, Florida USA

Gillespie and Son Aluminum Contractors, Inc. Company refuses to stand by their work.. Ormond Beach Florida

*REBUTTAL Owner of company: follow up rebuttal

*REBUTTAL Owner of company: Response to Alleged Rip Off Report

*REBUTTAL Owner of company: False Complaint

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Gillespie and Son Aluminum Contractors, Inc, charged our community pool $5600.00 to rescreen our pool March, 2012, Now in March 2013 several calls were made because screen was coming loose on many places..It is now July 3013 and no repair. They don't stand by their work, they are really rude with women. They are really terrible to deal with..Please...don't use this company....Save yourself alot of pain, money, and time. 

This report was posted on Ripoff Report on 07/06/2013 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gillespie-and-son-aluminum-contractors-inc/ormond-beach-florida-32174/gillespie-and-son-aluminum-contractors-inc-company-refuses-to-stand-by-their-work-orm-1064824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
3Employee/Owner

#3 REBUTTAL Owner of company

follow up rebuttal

AUTHOR: Mark - ()

POSTED: Tuesday, July 30, 2013

 To all of our good customers who might see this derrogatory incorrect complaint made by an undisclosed member of a home owners association I wish to add this statement to my rebuttal. This individual took it upon themselves to file this degrading complaint in an attempt to scar our reputation and lessen our business in as you all well know  a very horrible economy without any remorse. In an attempt to have this removed I became aware of this sites policy of mediation and removal. Not only does it require tremendous paperwork but also a nonrefundable $2000.00 with no guarantee of removal. I question this individuals rational thinking in filing this report. I do not think it fair for anyone to be able to post anything that comes to their mind no matter what state it may be in and even though I have been consumed with this hateful, incorrect statement and am seeking legal advice I only can ask my faithful and potential customers to see through this statement for what it is!

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#2 REBUTTAL Owner of company

Response to Alleged Rip Off Report

AUTHOR: Brian Gillespie - ()

POSTED: Tuesday, July 23, 2013

 I am Brian Gillespie. I am the co-owner of Gillespie & Son Aluminum, Inc.

I was also present at the time of the job. Never once did we have communication with a woman during the job. We specified that the structure needed more work done to the job to make it right. They refused to add extra money to it to make it right.

Over a year has passed. I received a phone call from the President of the community and he demanded that I fixed it right away. I called him back and there was no answer for anybody to let me in the pool enclosure. It was locked. He then left me a message threatening me to take legal actions.

The next day we noticed this online. Then I called him to ask him what it was about. He was very rude, stating that he knew that the lady was going to post this. That was very unprofessional as a community on their part.

If anybody has any questions about this situation, please call me on my cell phone at (386) 405-5308.

 

Thank you very much,

Brian Gillespie

Co-Owner

Gillespie & Son Aluminum, Inc.

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#1 REBUTTAL Owner of company

False Complaint

AUTHOR: Mark Gillespie - ()

POSTED: Friday, July 19, 2013

 My name is Mark Gillespie and I am the owner of Gillespie and Son Aluminum, a State Licensed and insured Company established in 1955 and President since 1973. I ask this individual to please get their facts straight before making a derrogatory remark. Please check your contract date as more than 1 year had passed before issue. Secondly you were told there were issues with enclosure but refused to have them corrected. You were also told incidental damage would be repaired at a minimal expense. As I recall we also had quite a time receiving payment upon completion of contract. This obviously is the problem dealing with a homeowners association; everyone is in charge. As for being rude tio women, this is absolutely ridiculous. We have not had any dealings with complaintant and to claim call was not returned is a down right lie. We have not survived in this competitive industry for over 40 years conducting business like this. We are considered professionals in our community and it just goes to show you that you cant please everyone! Please keep your hateful comments to yourself or contact me personally thru my business number or my personal home number of 352 236-3172

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