• Report: #293888
Complaint Review:


  • Submitted: Sat, December 22, 2007
  • Updated: Mon, December 31, 2007

  • Reported By:Broomall Pennsylvania
Giovanni Piano Kit Nationwide U.S.A.

Giovanni Giovanni had a spectacular advertisement on TV for this roll out keyboard. After two weeks there has been no delivery and there is no way to contact them. They have my money and I have no roll out keyboard. www.Giovanni.com Nationwide

*Consumer Suggestion: Customer Service Number

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I order a roll out Keyboard on December 9, 2007.
When it was not delivered after two weeks, I referred back to my confirmation.

There is no customer service number on the confirmation. There is a place for the customer service number but it is left blank. I have no way to contact them.

Broomall, Pennsylvania

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 12/22/2007 01:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/giovanni/nationwide/giovanni-giovanni-had-a-spectacular-advertisement-on-tv-for-this-roll-out-keyboard-after-293888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Customer Service Number

AUTHOR: Snitch - (U.S.A.)

I, too, have ordered a piano from Giovanni. I checked their website and here is their customer service information :
Customer Service

Giovanni Piano is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below.

Giovanni Piano
P.O. Box 3179
Wallingford, CT 06494

Customer Service number 1-800-430-5501

Customer service hours are:
8:30 am 10:00 pm EST M-F

Please allow 24 hours from the time you placed your order for customer service to have a record of your order. Your order will ship in 2 to 6 weeks. Your credit card will not be charged until your order ships.

We cannot accept returns or honor warranties from products sold from any other merchant or vendor. Products purchased at a store or seller must be returned to the merchant according to their return guidelines.

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