• Report: #130597
Complaint Review:


  • Submitted: Tue, February 08, 2005
  • Updated: Mon, November 26, 2012

  • Reported By:CORAL SPRINGS Florida


*REBUTTAL Owner of company: Tough guy

*Consumer Comment: No Business with Frameless Shower Door

*REBUTTAL Owner of company: False Statements

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Just to let you all know who are reading this that John Serino is a major drug addict, how he is in business i have no clue. This man came to my home to sell me a shower door enclosure.

At first he was in a rush just measuring the shower not even speaking to me about his company or anything. I asked him if he was ok and he ignored me and said hes and then I asked him to tell me what kind of enclosure would work in my shower. He turns to me and says " can't you see I am busy" and I said well actually I am not sure why you are so busy becuase I did not ask you to measure my shower. I wanted to know the options I have and some pictures before you even measure. Then he turns to me and says, well f#%k it then I have better things to do! Then I asked him to leave and he said what the f*&k is your problem! And from there he said alot of things like you don't know who I am and so on.

He was on some kind of drugs I am sure.

OK this man is insane and very ill, for those of you who are considering doing business with him, please don't you might not be as lucky as me. I saved my self from a very potential rip off. I know in my heart this man would have taken my money and never hear from him again or the product would be awful quality.

So my husband has many many friends who also found out that john serino employs illegal immigrants. who are probably the ones he has do his work.

mrs. garth

This report was posted on Ripoff Report on 02/08/2005 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/glass-mirror-john-serino/coral-springs-florida-33076/glass-mirror-frameless-shower-doors-john-serino-bad-deals-john-serino-drug-addict-ripof-130597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Tough guy

AUTHOR: Tough guy - (United States of America)

I can see John serino saying. DO U KNOW WHO I AM. He has been a wanna be gangster his whole life. Mean while he smokes crack all day and robs his friends. He is the biggest jerk off that ever came out of mahopac. This is from the wanna be biker gangster drug dealer loser who his daddy takes care of
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#2 Consumer Comment

No Business with Frameless Shower Door

AUTHOR: CheckerWa - (United States of America)

This is to complain about Frameless Shower Doors, Inc. and their phone number is 954-757-2114. Their address is 11550 Wiles Road, Ste.2, Coral Springs, FL 33076.

We ordered four doors from this company back in July and paid down payment same day when contract signed. Last week, we finally had last two doors installed, but we're surprised that we were charged by $325 more than contract price. We refuse to pay and Christi Sparks (identified herself as vice president of Frameless Shower Door) threatened to take away the doors (they kept the installer stay in the house) if we don't pay them the extra money. After back and forth phone calls, we decided to pay them rather than left the doors uninstalled. We just don't like the practice to change price without notifying us and specially the threatening part. 

We refused to pay this extra and Christine reduced to $250.00 and said they would take the replacing door away if we didn't pay them right way. We were pissed off big time, because we were not given advance notice about the charge and under threat. When we told that we would make complain about this to BBB, she laughed and said "Go ahead, I pay people from BBB $500 bucks each time they come and I got A every year".
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#3 REBUTTAL Owner of company

False Statements

AUTHOR: John V. Serino - (U.S.A.)


My name is Joh Serino founder and president of Framless Shower Doors and Glass & Mirror Inc. Some years ago a person or company wrote terrible things about me and my companies and posted them on Ripoff Report.com. I was told about this through friends and decided not to address it because I know all these things were false and ridiculous, but I feel its time to address this complaint. First off, as you probably know if you did any researh on this issue, there is no one in or around Coral Springs named Mrs. Garth. With that being said you can come up with answer to the next question. Who would write such a terrible thing about someone and try to bring him and his company down. Well I'll tell you.

Frameless Shower Doors is Florida's first fully established frameless shower door company. We have fifteen full time emplyees and nationally known as the leader in this industry. We have showroom locations throughout South Florida and also boast being the only frameless shower door company to own its own fully functional manufacturing facility. Our turn around time is usually within 2 business days from the day that you place your order till it is installed complete. There is no one or company that can provide this service. We are fully licensed (CC #00-9334G) and insured. Our main showroom and corporate office is in the same location for over 20 years

In Florida, there is alot of illegal shower door companies that are not registered or licensed at all. I have always have worked very hard with the authorities to try and stop this illegal activities for a number of reasons. The consumer has no protection or recourse when they retain a illegal company. Alot of the times we get the calls to try and fix what these companies have done to the consumer. Once a month, I personally go to the Broward County Building COAE Service Division (Contractor Licensing and
Enforcement Division). I personally sit with cheif investigator David Burgueno and investigator Jim Martini and file numerous complaints against these illegal companies as to the Florida Statue 455.255 and Broward County Ordiance Section 9-14. If you would like to contact them, the phone number is 954-765-4440 ext. 245. We also discuss any and all ways to address, fine and sometimes prosecute these people. I also show up on their court date to confront the company owners before the judge to state my concerns. I am a huge thorn in there sides and they know exactly who I am and what company I represent. By now, I think you know who Mrs. Garth is.

Thank you for taking the time to read this. If you choose to retain me, I am sure you will be delighted with our services, as do these very satisfied customers, Rocco Marucci (Broward County District Court Judge), Captain Shawn Fagan of Boca Raton Police Dept., Cheif Pustizzi of Coral Springs, Officer Bill Kapplis of Coral Springs, and Catain Hanrahan.

Again, thank you for your time.

John Serino
Frameless Shower Doors & Enclosures Inc./Glass & Mirror Inc.
Coral Springs, FL
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