Complaint Review: GlassesUSA - New York New York
- GlassesUSA 954 Lexington Avenue, Suite 537 New York, New York USA
- Phone:
- Web: www.glassesusa.com
- Category: Eye Care
GlassesUSA Theft by deception New York New York
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I ordered glasses from glassesUSA on July 22, 2015. When they did not show up in the timeframe promised, I requested that the order be cancelled and my money be refunded. This request was made well within the 90-day period. Each time I called their representative for a status, they asked me to be patient that my order was being processed. Again, I said I no longer want them…I just want a refund. I also told their representative on the phone that if they insisted on sending them after I requested that the order be cancelled, I would send them back. That is exactly what I did when they showed up in September 2015. So, now they have the glasses and my $253.00. They stretched it out just long enough to exceed the 90-day return policy.
Below is another complaint against this same company indicating a history of ripping people off. http://www.ripoffreport.com/r/GLASSESUSACOM/Tel-Aviv-Select-StateProvince-/GLASSESUSACOM-GLASSESUSACOM-is-located-in-TEL-AVIV-and-they-will-not-give-you-a-refund-960866
Since I complained, they said they would try to refund it to the card I charged them on. However, that card no longer exists. I offered to provide them with the new card and they said they could only refund it to the original card.
I attempted to purchase glasses from them in good faith. Don't trust them. It appears that they have intentions of returning the money the stole from me. I am posting this information on all available social media sites. Get your glasses from a legitimate company!
This report was posted on Ripoff Report on 03/10/2016 07:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/glassesusa/new-york-new-york-10021-5013/glassesusa-theft-by-deception-new-york-new-york-1292944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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