Report: #1140147

Complaint Review: Glencara Irish Collection

  • Submitted: Sat, April 19, 2014
  • Updated: Sat, April 19, 2014
  • Reported By: Suzanne — Memphis Tennessee
  • Glencara Irish Collection


Glencara Irish Collection Failure to deliver product after multiple inquiries Gatway Ireland

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I ordered 2 rings in December 22, 2013. They contacted me by e mail January 18 asking for my phone number and time zone which I sent them. They never called me so I sent them a check which was cashed February 12.

 I sent inquiries about the status of my order February 16, April 5 and April 1. For each of these I got the same automated reply telling me to expect a reply within one week.  No promised reply was ever received.

 I have called over there  (midnight to 8am, pacific daylight time) and have only gotten a recording telling me to call during their business hours, which it is.  In the last e mail I sent them I told them to either send me the rings or return my money.

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