Global Access Cash Did not receive cash at ATM, but was charged and still have not been refunded yet Las Vegas, Nevada

I tried to make a scond withdrawl at an ATM machine at a poker card room in Emeryville on Nov. 14, 2009. The ATM machine notified me that I couldn't make a second withdrawl because I was at my ATM withdrawl limit already. Then it said that for an additional fee it could do a special debit transaction and that it would cost an additional fee. The additional fee would be a total of $7.95. I hit ok, then the machine said that the transaction was canceled. I didn't receive any money.

I went home and checked my bank balance online. It showed a pending charge which I figured would drop off after a day, however the transaction went through and my account was debited for $207.95. I called the card room to let them know and they refered me to Global Access Cash. When I called Global Access Cash they said it would be credited in 7-10 days. It was never credited, then I initialed a dispute with my bank. I called Global Access Cash a second time and then they wanted me to fill out a claim when previously they had already said it was going to be credited. Now my bank is telling me it won't be refunded for 30 days. I have a bad feeling about this as I am reading all of the other problems people have had. I don't think the charge should have ever gone through to begin with. It was a pending charge which should have dropped off. The weird thing is that Global Cash Access has been very uncooroperative in immediately crediting the money. I believe this is a scam.