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Report: #324357

Complaint Review: Global Countertop Systems - Zak Motala - Motala Marketing Group Inc. - Mission British Columbia

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  • Reported By: Summerland British Columbia
  • Author Confirmed What's this?
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  • Global Countertop Systems - Zak Motala - Motala Marketing Group Inc. Box 3295 Mission, British Columbia Canada

Global Countertop Systems - Zak Motala - Motala Marketing Group Inc. misrepresenting the quality of the countertop product to his dealers which he has sold territories to, misrepresenting the public who are given a 10 year warranty for a product that may last 1 year Mission British Columbia

*REBUTTAL Individual responds: Our Experience with GlobalOne Countertops and Zak Motala Has Been Excellent

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Tim in British Columbia said it all!
Zak Motala, Marketing Group Inc. otherwise known as Global Countertop Systems, is a smooth talking, arrigant piece of work! He has sucked in many dealers to buy a territory, sold them a product that was untested, ripped of many innocent idividuals who had not idea (as did many of the dealers), that the product on the countertops may last approx. 1 year if you never touched them!!! He offered a 10 year warranty. He was very unapproachable, full of excuses and frankly did not give a darn about any individual's hardship or thought nothing of taking innocent clients money who saved to have a re-newed counter top. If you called Zak with a problem as I did on a countertop that I applied for a customer, he offered no assistance and cut the conversation short. He would lie and state that the product must have expired yet there are no expiry dates on any of the bottles that I am still holding (as evidence)!

He claims his product is enviornmentally friendly, I wonder Mr.Zak, a few of us ended up with some very bad skin rashes no matter how careful we were when applying the product~! Then Mr. Zak, discontined the product and went into a spray system. That is when I totally realized this was a scam. Oh sure, I was about to buy his new product, at a very high cost then spend approx. $1, 300 for a sprayer!! I think not!! That is not what I bought into!

SHAME ON YOU ZAK - REMEMER WHAT GOES AROUND - COMES AROUND.

I have a few very upset seniors who would love to talk to you.

Do you sleep at nite?

I would love to hear from Tim or any other dealers ripped off by Global Countertop Systems, who now have their reputation to be concerned about.

It is interesting that there seems to be a few of us with similar complaints and even if we bought product from our up-line, in my case Ken from Kelowna, we were still ripped off and so were all of my clients!!!!!!!
I find it very interesting, that after all the things that I suspected regarding the product, warranty,and the discussions that I have had with Ken never feeling sure of the product that there are others that feel the same as me. I a discussion with Zak and Ken by telephone, he said we were the only people with so many problem.
Is Ken still on your Dealer List Zak? Children do grow up you know.

All of the above information is only my personal opinion. (smiling)

The real mccoy
Summerland, British Columbia
Canada

This report was posted on Ripoff Report on 04/07/2008 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/global-countertop-systems-zak-motala-motala-marketing-group-inc/mission-british-columbia-v2v-4j4/global-countertop-systems-zak-motala-motala-marketing-group-inc-misrepresenting-the-q-324357. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Our Experience with GlobalOne Countertops and Zak Motala Has Been Excellent

AUTHOR: Adele Wolkoff - (U.S.A.)

POSTED: Wednesday, August 20, 2008

We were in conversations with Zak Motala in early January, 2008. These conversations led to us having an interest in becoming the first dealer in the United States for the GlobalOne Countertop System. Through extensive conversations and email exchanges our interest led to a 12 hour drive on a snowy January day from Indianapolis, Indiana to Toronto, Canada. While in Toronto we met Zak and the Canadian distributor, Phil Hounsome, for the first time. We spent an entire day with them discussing our business philosophies and strategies. We have forty years of self employed entrepreneurial business success in the United States. During our stay in Toronto we observed close up and in person the application process of the countertop system from start to finish. We were extremely impressed not only with the product but also with the refinement of the technique to apply it.

Prior to traveling to Toronto we had done significant diligence on countertop resurfacing products available everywhere. Our original intention was to become the first dealer in the United States for this outstanding product. The outcome of the day spent in Toronto was significantly different than we anticipated. The time we spent with Zak and Phil convinced us that they were men of high integrity and moral character, without question. At the end of that day we acquired the exclusive rights to market and distribute the GlobalOne Countertop System throughout the United States. Over the last eight months we have had considerable experience in applying the product, through our dealers, in the Indianapolis, Indiana area. In each and every case without exception the product has been applied in accordance with the advertised and proper technique and has been accepted as an outstanding product with a beautiful appearance and high quality durability by each and every customer. Currently the product has been installed in numerous homes, schools and businesses. In addition both Zak and Phil have lived up to all of our expectations as honorable business owners. They have been outstanding mentors and available for support and answers constantly. Unfortunately this report dated April 7th tends to surface from time to time. Our experience has been totally opposite of the description contained in this report. We encourage individuals who are interested in knowing more about this business opportunity or having the product installed in their home or business to contact us directly should they want the truth about the business and the individuals who run it. We will be glad to provide you with the names of our dealers, all of whom are having great success with the product and this business.

Steve and Adele Wolkoff
United States Distributors
ecocountertopsUSA
Exclusive Provider of the GlobalOne Countertop System
www.ecocountertopsUSA.com

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