Report: #5346

Complaint Review: Global Mart

  • Submitted: Mon, June 04, 2001
  • Updated: Mon, June 04, 2001
  • Reported By: Nipomo CA
  • Global Mart
    909 South Main, Suite D
    Logan, Utah

Global Mart doesn't deliver as promised

Show customers why they should trust your business over your competitors...

On 5-24-01 I ordered a Black & Decker Rice/Veggie Steamer thru the Global Mart site. I immediately got back an email confirming transaction.

Another email shortly after that stated item had been shipped. On 5-25-01 my credit card was debited with $29.95. I checked the tracking on the Global Mart website and it stated that the item was "shipped" - tracking number temporarily unavailable..lower down on the tracking info there was a date 06-06-01.

When an item is shipped a date later should not be on there. Very misleading. Called company three different times and eachtime they couldn't give me any information as to when I would receive the steamer or when or if it was shipped. First call, the woman said she would call me with the tracking call, second woman said she would email me with the tracking number when she talked to Pat in warehouse.

Called today 06-04-01 and was told the second woman was waiting for the info and would email me. My biggest gripe is the fact my credit card was debited on 05-25-01 and here it is item, no tracking number, nothing. I will never do business with this company again.
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