• Report: #561468
Complaint Review:

Global Phoenix Computer T&S, Inc.

  • Submitted: Thu, January 28, 2010
  • Updated: Thu, January 28, 2010

  • Reported By: Red Rock — Lyman South Carolina United States of America
Global Phoenix Computer T&S, Inc.
21 Dutch Mill Rd Ithica, New York United States of America

Global Phoenix Computer T&S, Inc. Kevin Kong Global sold me a Sony Factory Refurbished DVD/VCR Player with a full 90 day Sony Factory Warranty. It did not work and the warranty was not honored by Sony and Global will not refund my money. Ithica, New York

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I purchased a Sony SLV-D380P DVD/VCR Combo from Global Phoenix on ebay. I made the purchase through PayPal on November 12, 2009. The DVD/VCR player had not color to the picture. After many email conversations with Sara at Global I returned the unit to Global. Sara said that this was an unsual problem that she had not experienced before. Global sent me another unit. It had the exact same problem. After 2 hours onnthe phone with Sony Tech, Sony agreed to repair the unit and sent me a UPS lable. When Sony received the DVD/VCR player they emailed me to say it would cost $90.00 for repairs. I refused to pay and contracted Sara at Global. Sara said she faxed Sony the invoice and Sony would honor the warranty. On January 27, 2010 I received the unit from Sony unrepaired. I emailed Sara through ebay on January 27 demanding my money back. Sara responed throgh ebay on January 28, 2010 with the same excuses I've been hearing since november.  Global's ebay address is ebest4u. Stay away from GLOBAL PHOENIX. I'm not their first victim.

This report was posted on Ripoff Report on 01/28/2010 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/global-phoenix-computer-ts-inc/ithica-new-york-14850/global-phoenix-computer-ts-inc-kevin-kong-global-sold-me-a-sony-factory-refurbished-dvd-561468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Global Phoenix Computer T&S, Inc.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?