Report: #294848

Complaint Review: Global Replica - E Time - Italian Fakes

  • Submitted: Thu, December 27, 2007
  • Updated: Thu, December 27, 2007
  • Reported By: Birmingham Alabama
  • Global Replica - E Time - Italian Fakes
    10871 Bustleton Avenue - Suite 301
    Philadelphia, Pennsylvania

Global Replica - E Time - Italian Fakes Sent the wrong watch. Horrible experience. Philadelphia Pennsylvania

Show customers why they should trust your business over your competitors...

A similar story to the others... December 12, I placed an order on and actually called in the process. I asked the guy about the quality, etc. and also about gift boxes. He assured me that it was a good choice and that I could get the coordinating box with the watch at a discounted price. This made my total order, watch, box, certifiacte and shipping $401.81. He told me that he would send it COD and to make out a money order to E-Time.

December 14, the watch arrived in a Fed-Ex padded envelope. I opened it and found a UPS envelope. I opened that and there was a USPS small box. Needless to say the watch inside the box was not the one I ordered.
I tried to go and catch the Fed-Ex guy, but he was gone. So, I called Global Replica. A guy answered and apologized that there was a mix up in shipping and that there were new employees, blah blah. He told me that "Bonnie" would call me back in 10 minutes. No one called back. I called later and only got voicemail. I called the next day and the guy told me that there had been a fire and they have misplaced the tracking numbers in that process. He told me to call back in 20 minutes. I did, but got voicemail. I calle dthe next day and asked to speak with Bonnie. He told me that Bonnie just had a baby, and was not in the office. I demanded a tracking number and at this point seemed sympathetic and told me that I had waited long enough and that I would get the right watch overnight - to make sure that I sent back the one I got, and that the Fed-Ex guy would have a packing slip for it. Well, the next day (surprise) it did not come.

I called them on the Thursday before Christmas and the person that answered was, oddly enough speaking in a high-pitched tone - like he was trying to sound like a woman. This clown told me that it had been approved by the owner, and was shipped. He swore I'd receive it via USPS the next day. I told him that I needed the tracking number, he "placed me on hold" which then hung up on me. I've called, emailed, left messages, called Fed-Ex and the post office. I've contacted the NY, NJ and PA District Attorney's Offices.

It's December 27 now. No watch, and I have called at least 20 times. In one conversation, the guy said "you sound like an idiot," and that he couldn't do "magic".
This has made me sick. I honestly pray for these characters... It's evil.

Sad Christmas
Birmingham, Alabama
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This report was posted on Ripoff Report on 12/27/2007 12:33 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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