Report: #32104

Complaint Review: Globalinx Phonelinx

  • Submitted: Wed, October 09, 2002
  • Updated: Wed, October 09, 2002
  • Reported By: fairhaven MA
  • Globalinx Phonelinx
    334 main st apt114c
    Fairhaven, Massachusetts

Globalinx Phonelinx Globalmedia credit card has been billed dispite notification to quit Internet

Show customers why they should trust your business over your competitors...

on 8/6/02 i noticed a charge of $54.95 on my mastercard to a company i did not recognize. i notified my MC provider thru an ERROR IN BILLING form and sent it by land mail.

on 8/30/02 i rec'd a letter from my MC provider crediting my acct. the amount owed.(GLOBALINX)

on 9/8/02 another charge of $54.90 was charged to the same acct.(PHONELINX)$.05 difference from last. i filed another error report. i had NO IDEA who these companies were and could not speak to anyone on their web site. i can only believe that i used my card # to verify my age not to be used for charging..the situation is still being investigated by my bank.

i rec'd an email today (10/9)from PHONELINX stating they were notified by their bank "that they MAY have placed the incorrect customer service tel.# on your credit card statement for changes from GLOBALINX to your PHONELINX services, for this they apologize." this was the first contact i had from them re: this matter. thier phone # 888-798-5200. this is still unresolved!

Fairhaven, Massachusetts
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