• Report: #405295
Complaint Review:


  • Submitted: Sat, December 27, 2008
  • Updated: Sat, December 27, 2008

  • Reported By:Laurelton New York
2756 North Green Valley Parkway Henderson, Nevada U.S.A.

Globalinx will take your money and not give you service Henderson Nevada

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Globalinx was supposed to port my number from Vonage to Globalinx. They sent me the phone adapter, which I had to pay for, and never ported my number. I never took the phone adapter out of the box, and continue to use Vonage while I waited for them to port my number.

They never ported my number, but charged me $35 a month for a service that I never used. Every month I would receive an email invoice saying that my balance was $0.00, so I thought they weren't charging me until they ported over my service. When I checked my bank account I realized they were charging me. I called to request credit for the months that they charged me for, but I didn't utilize their service, and they refused to give me credit. I asked them to cancel the service and they charged me an early cancellation fee of $99.

I filed a report with the Better Business Bureau to no avail. I am left paying for a service that I did not receive. I never placed one call or received one call on their network. This company is a ripoff. Do not utilized any services from Globalinx or 5linx. I never had a problem with Vonage.

Laurelton, New York

This report was posted on Ripoff Report on 12/27/2008 01:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/globalinx/henderson-nevada-89014/globalinx-will-take-your-money-and-not-give-you-service-henderson-nevada-405295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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