Report: #1053614

Complaint Review: GM Cadillac

  • Submitted: Fri, May 24, 2013
  • Updated: Fri, May 24, 2013
  • Reported By: Vito Gianni — bowen island Alabama
  • GM Cadillac
    1189 COLONEL SAM DR Oshawa, Ontario, L1H 8W8
    Oshawa, Ontario
    Canada

GM Cadillac GM Cadillac I spoke to GM in the States and they said that to receive a Recall Clearance letter i had to contact this decision in Canada called Vintage Vehicle Services Inc. when i requested the recall clearance letter they asked me for $270 fee, for a document that should be free, since that is required to as support of your vehicle documentation. I then complain with GM and after a month they did call me to say that they can't do anything about it because is a third party company. So if you ever purchase a GM vehicle be aware that they will have an awful customer service and once they get your money they don't care about their clients anymore. I paid over $70,000 for my truck and they now want to charge $270 for a piece of paper that says nothing on. they should be ashamed! I will sell my truck and never buy Cadillac or any GM ever again, screw them! Oshawa Ontario Oshawa Ontario

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GM Cadillac I spoke to GM in the States and they said that to receive a Recall Clearance letter i had to contact this decision in Canada called Vintage Vehicle Services Inc. when i requested the recall clearance letter they asked me for $270 fee, for a document that should be free, since that is required to as support of your vehicle documentation. I then complain with GM and after a month they did call me to say that they can't do anything about it because is a third party company. So if you ever purchase a GM vehicle be aware that they will have an awful customer service and once they get your money they don't care about their clients anymore. I paid over $70,000 for my truck and they now want to charge $270 for a piece of paper that says nothing on. they should be ashamed! I will sell my truck and never buy Cadillac or any GM ever again, screw them! Oshawa Ontario

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This report was posted on Ripoff Report on 05/24/2013 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/gm-cadillac/oshawa-ontario-l1h-8w8/gm-cadillac-gm-cadillac-i-spoke-to-gm-in-the-states-and-they-said-that-to-receive-a-reca-1053614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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