Report: #427970

Complaint Review: GNS Inc.

  • Submitted: Tue, February 24, 2009
  • Updated: Thu, July 09, 2009
  • Reported By: Ft. Wright Kentucky
  • GNS Inc.
    6452 Fig Street
    Arvada, Colorado
    U.S.A.

GNS INC...SLIMBODY PRODUCT..Acai Berry Diet Products ACAI BERRY VITAMINS will cause CREDIT CARD/DEBIT CARD FRAUD!!!! Arvada Colorado

*UPDATE Employee: Company Response

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I ordered the Acai Berry vitamins from GNS Inc. on a 30-day free trial. 7 days after I received the product I was billed 79.90. The number posted on my bank statement was (800)-595-4670. The phone number would ring once then hang up abruptly. The website will only publish one customer service number and no email address. You have a web form to enter your information into and it is forwarded to someone. You are told that it will be attended to within 24 hours. I had to call several times 2 days in a row to finally get through. Once I did, I was on hold for approximately 30 minutes. I have been given an RA# to return the unused portion of the "vitamins" for a full refund as long as the package is returned withing the first 30-day mark. The representative said we still may see yet ANOTHER charge $$ for the next shipment that she cancelled during the phonecall.

I was forced to disputed the charge with my bank through the fraud department. It has been a very bad experience. They are thieves and frauds!! If you buy from them, expect to get burned!

On another note, this vitamin does NOT work. I have taken the whole first bottle and have not seen the results that they spoke so highly of in the advertisments. I DO NOT recommend anyone going thought all of this for a bottle of cheap vitamins. They are $160.00 a month because that is what the company will bill you. Do NOT order from GNS Inc. or the Acai Berry pills. I am still fighting this battle with this company.

Jamie
Ft. Wright, Kentucky
U.S.A.
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This report was posted on Ripoff Report on 02/24/2009 01:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gns-inc/arvada-colorado-80004/gns-incslimbody-productacai-berry-diet-products-acai-berry-vitamins-will-cause-credit-427970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
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#1 UPDATE Employee

Company Response

AUTHOR: Gns - (U.S.A.)

Jamie,

We apologize for any inconvenience this may have caused. Please contact us at 1-800-595-4670 and we will gladly address your concerns and resolve this issue.

Sincerely,
Supervisor
GNS
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