Complaint Review: Go Bank -
- Go Bank United States
- Phone:
- Web: Www.gobank.com
- Category: Banking, Online banking
Go Bank Green Dot Go bank closed my account and stole my money! Nationwide
*Consumer Comment: Fraud alert?
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o Bank account was closed after they deposited my checks and held them for 15 days. My account was closed for no reason after depositing several checks. I couldn't stop then checks or cancel them out, and was told they could be deposited somewhere else. These were transported via Mobile banking so I had hard copies of checks. Deposited checks again intro another account, I was told checks cleared in my Go Bank accout. I checked my Go Bank account and saw checks cleared but couldn't take money out. Contacted them and was told the money was being g reissued to he issuer.and it could take weeks to get new checks or payments. They were rude and did not care at all, I was hung up after asking questions. I was called names and talked down too.
This report was posted on Ripoff Report on 12/09/2017 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/go-bank/go-bank-green-dot-go-bank-closed-my-account-and-stole-my-money-nationwide-1415955. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Fraud alert?
AUTHOR: Chaiya - (United States)
SUBMITTED: Monday, December 11, 2017
From what you said, you did deposit multiple checks into the account. The activity might have trigger their fraud protection system. A normal person would not be given multiple checks in a short period of time. It is an odd activity. If you are doing a business and you are getting paid by checks from various customers, then you wouldn't be using an online bank like this but rather a local bank.
You could also check on their site -- https://m.gobank.com/faq/mobile-deposit -- to see what are the types of checks that cannot be deposited using mobile deposit.
Just a thought.
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