Report: #567551

Complaint Review: Go Daddy Godaddy , godaddy.com

  • Submitted: Wed, February 10, 2010
  • Updated: Wed, February 10, 2010
  • Reported By: JustMe — Falls Church Virginia United States of America
  • Go Daddy Godaddy , godaddy.com

    Internet
    United States of America

Go Daddy Godaddy , godaddy.com Charged against a domain not registered for 4 years!!! Internet

Show customers why they should trust your business over your competitors...

Your question has been received. You should expect a response within 24 hours.

This is your Incident ID: 8368705

Thanks,
GoDaddy.com, Inc.




GoDaddy.com has received a refund request for the following items:






QTYITEMPRICE
-1Certified Domain Renewal - 1
Year
($2.99)
 
New Account

Subtotal:   ($2.99)
Shipping & Handling:   $0.00
Tax:   $0.00
Total:   ($2.99)



Dear...

We recently received the following refund request:

Order ID Number: 55970557 
Refund Amount: $2.99

Unfortunately, your request has been denied.

Please contact our customer support staff for additional information:

Email: support@godaddy.com
Phone: (480) 505-8877
Online FAQ: http://help.godaddy.com/?prog_id=GoDaddy&isc=gdbb657

Sincerely,
GoDaddy.com, Inc.


When you go to the help section...NO INFORMATION ABOUT HOW TO CANCEL this auto renew of protection for your domain that doesn't exist...basic money laundering and Huge fraud...

E mailed back for exact policy and instructions.  Customer Service rep said that domain was NEVER in use to associate this billing too.  Said would request refund immediately because have billed Pay Pal 3 years at $3/year for this service.  We have many domains, so just discovered in trying to retrieve a certain domain.  

Wonder how many other folks are being duped $3/year...a nominal charge against all domain related fees that GoDaddy hopes is NOT being discovered.  

Would like to file in Small Claims Court or other if no response and refund of all fees soon.

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This report was posted on Ripoff Report on 02/10/2010 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/go-daddy-godaddy-godaddycom/internet/go-daddy-godaddy-godaddycom-charged-against-a-domain-not-registered-for-4-years-int-567551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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