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Report: #1197705

Complaint Review: Go Daddy - Internet

  • Submitted:
  • Updated:
  • Reported By: dBarndoor — Port Austin Michigan
  • Author Confirmed What's this?
  • Why?
  • Go Daddy Internet USA

Go Daddy First Data Sell what you don't need and then will not give refund Internet

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Go Daddy pushes selling over service, the issue is they don't give you a credit if you find you do not want a product.  I cancelled product earlier and could not get a credit without calling and complaining.  Then they will not give you a refund, just a 'Store Credit'  that stays forever unless you cancel all accounts.  I probably need to push up again - but I do not hold out much hope. Basic list of offenses - just going for highlights - Sold Hosting, could not FTP, then could not access root, would not connect domain to Hosting, then got website builder and could not get store (Sold an ecommerce store), sold store, could not use domain on store without keeping website builder to get it to redirect to store, penalty to do anyting or cancel anything.  Latest was the First Data cancelation - actually tried to make argument that $75 cancellation fee was worse that $40 a month on a no actvity account.  Then would not cancel charge for month without reopening and recharging cancellation (well maybe they wouldn't - but would be in a new month by time it processed)   - so "F" you - pay for cancelled month and a cancellation fee.

Horrible experience, hundreds of dollars in fees and punishment for ignorance - I am not a webmaster, but I have learned the hard and expensive way - but go to Weebly or WIX to do a website - GoDaddy should only be used to register domains - at least for small businesses.  If you like to piss money away for no reason - they are good for that also.

This report was posted on Ripoff Report on 12/26/2014 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/go-daddy/internet/go-daddy-first-data-sell-what-you-dont-need-and-then-will-not-give-refund-internet-1197705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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