Complaint Review: Gobank
Gobank Gobank "lost" money from account Internet
Gobank had a glitch in their system and took $300 from me and are not responding or returning the money. I was paid on Wednesday of this past week, when my paycheck was deposited, I moved an amount to the "vault" which is their equivalent of a savings account. When I did this, the money disappeared. I contacted go bank, and offered proof of everything and was told they would take 24 hours and review my account. I had not heard anything after 24 hours so I called again. I was told that my employer must have reversed my paycheck and that's why my $300 was gone. I called my employer and they denied this, it also clearly says on my account ledger that $300 was moved to the vault, it was just never credited. I am now at 72 hours and have not heard back and am no longer getting responses to my messages or calls. I am furious as $300 is a very large amount for them just to take out of someone's account with no explanation. It CLEARLY shows where the money was moved and not credited.
This report was posted on Ripoff Report on 01/27/2017 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/gobank/internet/gobank-gobank-lost-money-from-account-internet-1352428. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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