Report: #1312580

Complaint Review: Gobank

  • Submitted: Tue, June 21, 2016
  • Updated: Tue, June 21, 2016
  • Reported By: Melanya — Chesapeake Virginia USA
  • Gobank

    Internet
    USA

Show customers why they should trust your business over your competitors...

 I work as an Uber driver and Uber offers the use of "instantpay" to their drivers on the partner app, which is gobank. I had been using daily pay and decided to switch to the instant pay feature on the uber website to avoid any fees. The first three days I was able to retrieve my funds from uber and load them onto the gobank card with no problem. Day four was a Sunday, I ubered until 2 am Monday morning at which time I tried to retrieve my earnings gs for that day from uber and transferred them to the gobank card and it did not highlight the transfer button for me to make the transfer but it gave me a message that all earnings not transferred as of Sunday midnight would be automatically transferred by gobank to my card. The amount was 104.00 and some change. On Monday morning my Uber account showed a payment was made to me of the 104.00, but it never showed up in my gobank account. It is now Tuesday, I have sent emails to uber about the missing transfer and have gotten no response. I have looked all over the gobank site and cannot find a way to dispute there is a problem with a payment transfer.

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This report was posted on Ripoff Report on 06/21/2016 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/gobank/internet/gobank-stole-my-earnings-internet-1312580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1Author
1Consumer
0Employee/Owner

#1 Author of original report

Slavery comment

AUTHOR: - ()

 I know the ticket shows my hours but they are for hours worked monday thru Sunday. I had earned over 800.00 got that week but I had not received Sundays payment of 104.05, yet the app showed they had paid me through gobank and gobank showed no record of the payment. I have since resolved this issue and believe that it was a matter of miscommunication among all 3 parties.

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#2 Consumer Comment

Your Uber slip

AUTHOR: originaljerk - (USA)

 Am I reading that uber pay screen correct? 44 hours and 52 min worked for $104.05? I'd be reporting uber. 81 trips, that's not even 1.25 trip. Barely $2 an hour until you take out your expenses. That is insane man, please change what your doing and abolish the slavery uber has enchained you too. Yes, I respect your work ethic. I don't respect uber taking advantage of you like that. Your passengers should be ashamed of themselves too. Seriously people, tip this driver. He deserves it.

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