Report: #1386014

Complaint Review: Godaddy

  • Submitted: Sun, July 16, 2017
  • Updated: Sun, July 16, 2017
  • Reported By: Jesse — Denver Colorado U.S.A.
  • Godaddy

    Internet
    USA

Godaddy Godaddy Online Storage Issue Internet

Show customers why they should trust your business over your competitors...

I am outraged!  Godaddy Online storage server transfers 70% of my files back to my local computer with 0 bytes.  I had a server crash and need ALL of them not just some of them.  The work order has been open 4 weeks now.  I have received 2 form emails from donotreply@godaddy.com stating it is being worked on.  Tonight's sales/technical phone support rep was condescending, flippant and arrogant. They aren't all as unprofessional as him though.  I want to know if they have a failed or intermittent server (hardware) issue or are my files really lost.  I am paying for a service I am not getting.  I was told I was getting what I paid for and that I'm paying for them to troubleshoot why their server isn't working.  Absolutely outrageous!!  Why can't I get through to someone with knowledge of why this work order is still unresolved?  Their estimate of 5-10 business days has turned into a month and still no end in sight.

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This report was posted on Ripoff Report on 07/16/2017 08:38 PM and is a permanent record located here: http://www.ripoffreport.com/reports/godaddy/internet/godaddy-godaddy-online-storage-issue-internet-1386014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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