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Report: #1378406

Complaint Review: GoDaddy - Phoenix Arizona

  • Submitted:
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  • Reported By: godaddy victim — Las Vegas Nevada USA
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  • GoDaddy 14455 Hayden Rd. Suite 226 Phoenix, Arizona USA

GoDaddy these parasites are holding my websites hostage - demanding $253 for each to re-activate Phoenix Arizona

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These "GoDaddy" parasite scammers have deliberately failed to give me proper notification that my old credit card information needed to be updated so that they could take down my sites and demand $253 for each one to restore them. These were sites that I was paying approximately $10 - $15 / mo. hosting fees for. They have even used terms like "...getting my businesses running again..." proving they understand the magnitude of the damage they're trying to do to me to force me to pay their ransom. 

They claim they have to "rebuild" and "recover" my site content 14 CALENDAR DAYS AFTER "REMOVING" FROM iNTERNET and this is "a lot of work" This is their excuse for demanding huge recovery fees.

They had no right to "remove" my sites in the first place and if they're going to run this hostage / ransom scam they could easily "remove" (deactivate) sites with a click or two and also reactivate sites with a click or two.This huge co. runs fraudulent predatory scams against its own customers to make tons of extra $$$.

 

They had me on hold for 3+ hrs. waiting for answers to simple questions like - When did you "remove" the site from the internet? They clearly stated there was "... no reason to notify AFTER the sites were "removed" that they had done this because they had sent me emails prior to the "removals" indicating that the domains had expired or hosting renewal payments from my old credit card had failed. They also stated when I asked when they had called me or sent me emails notices with urgency in the subject line and they said "..we don't have to call you...." and repeated that they had sent me many renewal notices. Yes they did as they have been sending me about 15-25 email messages per week for the last 12 yrs. or so. If they didn't intend to hold my sites hostage they would have simply called me or sent me urgent looking email messages or at least put something like URGENT ACTION REQUIRED or PAYMENT FAILURE or any of the other headers used b every legitimate companies in this business and every other business.

This is how they thank me for spending thousands of dollars on their services over the years. On my last call disputing their hostile predatory practices and demanding to speak to a supervisor they refused to let me claiming I had already talked with supervisors and if I wasn't ready to pay all the fees (ransom) right then there they would end the phone call - which they did. 

When I asked for name of Dept. Head of Sales / Customer Support Dept. the rep said her supervisors were not available. When I repeated I wanted name of Dept. head she told me to go to website and "Organizational Chart". I told her there is no such chart she said "I never told you there is an Organizational Chart I never used those words" This is just one example of the hostile treatment the co. inflicts AGAINST ITS CUSTOMERS.

 

This report was posted on Ripoff Report on 06/11/2017 08:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/godaddy/phoenix-arizona-85260/godaddy-these-parasites-are-holding-my-websites-hostage-demanding-253-for-each-to-re-a-1378406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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