Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #143271

Complaint Review: GoDaddy.com - Scottsdale Arizona

  • Submitted:
  • Updated:
  • Reported By: Waite Park Minnesota
  • Author Confirmed What's this?
  • Why?
  • GoDaddy.com 14455 N. Hayden Rd. Scottsdale, Arizona U.S.A.

GoDaddy.com ripoff Charged Debit Card When Specifacally Asked Not Too, Caused Many Overdraft Fees RipOff Customer Service Ha!! What Customer Service. Scottsdale Arizona

*UPDATE Employee: sorry for any trouble you might have encountered with our customer support staff

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I created a website and the only place I KNEW at the time to go to was godaddy.com to register a web domain name.

I gave them my debit card number to pay for the domain name, the product they use to build the site and for traffic blazer.

The kid I spoke with on the phone the night I was doing this was told and told again NOT to submit the charge for the traffic blazer, until i could get down there and deposit some more money so that it doesn't overdraft the account. The kid said fine that he wouldn't. Now I am looking at over $200.00 in NSF charges because they submitted the charge not once but 5 times!!!! in one night.

It seriously overdrafted my account, to where everything is bounceing now. I called and talked to godaddy.com billing department, and at first was calm but as the call went on and I learned they weren't going to do anything but cause me a headache, I started to get upset with them. They finnaly refunded one charge of $29.95 but won't refund the NSF charges that they caused. I have all five notices from the bank that arrived on the same day in the mail. I told them if they don't believe me that I would be happy to fax them over, they said no that the person who can help me was not in right now. I said he is never in... He wasn';t in at noon on the I called and he wasn't in at 2 o' clock or tonight even. I am seriously thinking of taking my website down now because of this. Something has to be done about these people.

Jay
Waite Park, Minnesota
U.S.A.

This report was posted on Ripoff Report on 05/18/2005 06:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/godaddycom/scottsdale-arizona-85260/godaddycom-ripoff-charged-debit-card-when-specifacally-asked-not-too-caused-many-overdra-143271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

sorry for any trouble you might have encountered with our customer support staff

AUTHOR: Office Of The President - (U.S.A.)

POSTED: Thursday, September 08, 2005

September 9th, 2005

Dear Jay,
We are sorry for any trouble you might have encountered with our customer support staff and billing department. We attempted to locate your account by the information listed in the report you have filed with RipOffReport.com. However, there was not enough information to locate your account.

We would love to assist you with this issue. If you would contact us via president@godaddy.com at your earliest convenience, we can assist you from there.

If we can be of any other assistance, please also let us know.

Kindest regards,

Jonathan Davis
Office of the President
President@GoDaddy.com
GoDaddy.com
14455 N. Hayden Rd. Suite 226
Scottsdale, AZ 85260
(480) 505-8828 Phone
(480) 275-3975 Fax

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now