Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1304396

Complaint Review: Gold Crown Resorts - Honolulu Hawaii

  • Submitted:
  • Updated:
  • Reported By: drlogiudice — West Linn Oregon USA
  • Author Not Confirmed What's this?
  • Why?
  • Gold Crown Resorts 2490 Kalakaua Avenue 96815 Honolulu, Hawaii USA

  Gold Crown Resorts Company refused to negotiate a buyout of contract Honolulu Hawaii

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My wife and I were in Oahu and were approached on the street to attend a 60-90 minute presentation which offered 5 star vacation destinations world wide at a fraction of the cost. They listed that they were affiliated with Gold Crown Resort which has impeccable reviews online...I should have done my internet research while I was attending. This company uses hard sale tactics and pressure to buy a contract at like 19-26% interest.

I was paying $157 or so per month, and everything was fine. My CC became compromised and my bank sent me a new card. By the time this was caught, the company sold my contract, reported me to a Collection agency and wanted over a $1000 to get back on my payment terms, which we could not do. So, instead we tried to negotiate a settlement, a buyout of contract, which would have made them thousands, and us nothing. They would not budge.

I then received harassing phone calls to my Cell, my work, my wife's cell sometimes several times per day. I would simply ask if they are willing to settle, and the collection agency Omega RMS is perhaps the rudest collection agency ever.

I am currently trying to reach Donna Galaretta at 702.467.3613 it is my understanding she is my customer service liason but have been unsuccessful in reaching her.

When I called Gold Crown Resorts they tell me they can't help me and refer me back to Frontier Wholesale Marketing as they are the ones that sold us the contract.  This is shady business dealing with two different companies, now three if you factor in the Collection Agency. No one wants to help, no one wants to negotiate, and I feel I am just spinning my wheels.

I would like a complete refund on all payments, one, because I never used any services. Two, because the servies they promised were guaranteed to be 5 star -- which when we used the website to search there were clearly never any 5 star available during the times we wanted to use them. I consider that a breach of contract, false advertisement. Gold Crown Resorts has a great reputation, if they value their reputation, they should be demanding higher standards of those companies that sell services, (vacation packages) for them. Frontier Wholesale Marketing as well as Omega RMS may just be doing their job, and be feeling the pressure to sell a certain number of contracts. 

My advice: if you attend one of these seminars they are looking to take your money, pure and simple. If you ever have a problem paying, they will not work with you.

My contract number was 010-31-69337  I was doing my due diligence to just get out of it. Which they allow, you pay another few hundered dollars and they let it go.  They don't do this very easy apparently.

Buyer Beware! You are looking to have your credit ruined if they report a large balance.

I should have known something was fishy when they were trying to sell me a very expensive package, but we had negotiated it down to around $5k...$157 per month was something easy to handle. But not if anything went wrong and it did, very wrong. Gold Crown Resorts as well and Frontier Wholesale Marketing have left a very bad taste in my mouth and trying to get anyone on the phone is just ridiculous.

POC is Donna Galaretta at 702-467-3613 as well as: Premiere Marketing Concepts


I understand from our conversation that you have some questions about the payments for your membership, and that you recently received notices from a collection agency.  

As we discussed, any questions about payments would need to be directed to the company you purchased from, your affiliate Frontier Wholesale Marketing.  I have included the contact details below:

As promised, I will be writing to Donna separately to let her know you have some questions.  I am confident that she will be able to assist you further.   Have a great Sunday afternoon!

MiChel Causey
Phone (407)977-1770
Fax (407) 977-2720 

 

This report was posted on Ripoff Report on 05/08/2016 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gold-crown-resorts/honolulu-hawaii-96815/nbspnbspgold-crown-resortsnbspcompany-refused-to-negotiate-a-buyout-of-contract-hono-1304396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now