Complaint Review: GOLD MAX - Internet Texas
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- Author Confirmed
- GOLD MAX Internet, Texas United States of America
- Phone: 877-465-3629
- Web: http://www.goldmaxusa.com
- Category: Cash Services
GOLD MAX FALSE ADVERTISING, USELESS PROCEDURES, PAYS LESS THAN HALF OF GOLD VALUE Internet, Texas
*Author of original report: BRING IT
*UPDATE Employee: GOLDMAX, Legal Response AUTHOR: GoldMax Legal Counsel - Atlanta ,United States of America
*UPDATE Employee: GOLD MAX, Legal Response
*UPDATE Employee: GOLD MAX, Legal Response
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With the surplus of gold buyers out there i thought i would save some time by calling in advance to see what these people would offer for a specific amount of a certain karat of gold. The phone number i called was the corporate office and i asked what they were paying for X amount of grams of 14k gold scrap. I was told that since the price of gold changes daily, I would have to visit a store for my gold to be tested and weighed and priced at the CURRENT MARKET VALUE.
Its the last three words of that sentence that caught my attention. So i drove to the store. These people claim to pay the maximum amount for your gold, hence the name GoldMax. Well what a lie!!!
I realize i could have turned the offer down and taken my gold back, but in my defense I am dyslexic and it takes me longer than the average person dealing with numbers. Thank god i only took a small portion of my scrap to them.
They took my drivers license information down and got my fingerprint. Which i didnt mind this at all. I was told that this was to keep thieves from bringing in stolen gold. But it is a useless act when they dont even hold the gold for 24 hrs after receiving it (as i found this out later.) The sales clerk happened to mention that i was the only customer all day long. And as i left, the store was closing.
On the day i sold my gold, 14k was going for 33.15 dollars a gram. When i mentioned this to them, they said that jewelry is measured in pennyweights. And that was the reason why our figures were not even close. I figured i had made the mistake being dyslexic and all. So when i got home I used a jewelry scrap converter based on the current market value for grams and pennyweights for 14k. I was paid 15.55 per gram. I was appalled when i realized that they didnt even pay for half the value.
As i said earlier the clerk mentioned that i was the only customer all day and since they closed right after i left, I thought i would return when they opened the next morn and give them their check back in return for my scrap. There should be no confusion as to what gold was mine as i was the only customer and besides that, surely they keep everyone's gold separate or whats the use of a fingerprint and license information?
I was the first customer the next day and when i asked for my gold back and tried giving them the check they had given me (because they do not pay in cash) I was told my gold was all ready gone to Atlanta for processing. (less than 24 hrs) Which means that the fingerprint and license info does nothing to prevent the selling of stolen gold!!!
Again, i realize i could have turned their offer down. So i will take some of the blame for that. But know this. Gold Max should be called Gold Less. You will get Less than half the value of your gold and these people could careLess if the gold they buy is stolen. The fingerprint and drivers license info that is obtained is B.S. when the gold is untraceable in less than 24 hrs after it is purchased.
ONE MORE THING
Even the gold buyers that operate through the mail give you an option to get your gold back. The following was taken off a such a website......If you do not wish to accept our check and would like your items back, you must call us at (888) xxx-xxxx to provide notice of your non-acceptance to a customer service representative within ten (10) days of the date on the check. WHICH MEANS THESE PEOPLE HOLD THE GOLD FOR AT LEAST 10 DAYS!!! where as GOLD MAX, NOT EVEN 24 HOURS. SO BUYER BEWARE. you may want to seriously think about mailing your gold to one of these operations before dealing with the ripoffs at GoldMax.......scuse me, GoldLess.
This report was posted on Ripoff Report on 10/05/2012 09:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gold-max/internet-texas-/gold-max-false-advertising-useless-procedures-pays-less-than-half-of-gold-value-inte-951509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
BRING IT
AUTHOR: R - (USA)
SUBMITTED: Thursday, October 11, 2012
Lets rock and roll in court then. You paid less than half of the gold value. I was fingerprinted and they have my license information. Im not that hard to find. Last customer of the day and returned the very next day before 11:00 am to try to get refund. I was told my gold was all ready sent to Atlanta.
So please explain to me why your representative would lie to me? I had the original check and there should have been no question as to which scrap was mine. Right???? I mean thats what the fingerprint and drivers license info is for right? To detour thieves from bringing in stolen gold?
So i am giving you an ultimatum, you can either explain why my scrap was gone in less than 24 hrs or you can explain why your representative lied to me about it being gone. Or you can explain why the price you paid was less than half the value of my gold. You paid 15.00 a gram, gold was at 33.15 a gram that day. Or you could explain the useless procedures of fingerprinting and the obtaining of license info. The choice is yours.
By the way, 3 employees, all with the same rebuttal? All i can say is if you cant figure out who i am and you have my fingerprint and license info, then you would have to agree It is a USELESS PROCEDURE! looks like ive established truth #1.
I am not retracting a single word. So either get to the problems at hand or you can threaten more civil action. To which i reply BRING IT
#3 UPDATE Employee
GOLDMAX, Legal Response AUTHOR: GoldMax Legal Counsel - Atlanta ,United States of America
AUTHOR: GOLDMAX - (United States of America)
SUBMITTED: Wednesday, October 10, 2012
GOLD MAX, Legal Response
AUTHOR: Gold Max Legal Counsel - Atlanta (United States of America)
POSTED: Wednesday, December 14, 2011
Goldmax vehemently denies the posting placed by Secretshopper Paris Texas U.S.A. . Gold Max takes such false accusations with the utmost concern and attention. Gold Max follows all federal and local ordinances and/or laws with respect to its business.
Accordingly, notice is hereby provided that Gold Max will be seeking discovery from Ripoff Report to ascertain the identity of Secretshopper Paris Texas U.S.A, so as to protect and defend against such baseless allegations.
Such discovery shall be served in connection with a civil action that Gold Max intends to file.
Gold Max hereby provides Secretshopper Paris Texas U.S.A, a reasonable opportunity to retract the defamatory and libelous statement published about Gold Max and notice that Gold Max intends to pursue claims for libel and slander against Secretshopper Paris Texas U.S.A.
Secretshopper Paris Texas U.S.A can contact the following phone number to obtain more information in regard to the timeframe for said retraction and claims that Gold Max intends to file: 404-303-7742.
#2 UPDATE Employee
GOLD MAX, Legal Response
AUTHOR: L. Sinkler - (USA)
SUBMITTED: Monday, October 08, 2012
AUTHOR: Gold Max Legal Counsel - Atlanta (United States of America)
Goldmax vehemently denies the posting placed by Secretshopper Paris Texas U.S.A.
Gold Max takes such false accusations with the utmost concern and attention. Gold Max follows all federal and local ordinances and/or laws with respect to its business.
Accordingly, notice is hereby provided that Gold Max will be seeking discovery from Ripoff Report to ascertain the identity of Secretshopper Paris Texas U.S.A, so as to protect and defend against such baseless allegations.
Such discovery shall be served in connection with a civil action that Gold Max intends to file.
Gold Max hereby provides Secretshopper Paris Texas U.S.A, a reasonable opportunity to retract the defamatory and libelous statements published about Gold Max and notice that Gold Max intends to pursue claims for libel and slander against Secretshopper Paris Texas U.S.A.
SecretshopperParis Texas U.S.A can contact the following phone number to obtain more information in regard to the timeframe for said retraction and claims that Gold Max intends to file: 404-303-7742.
#1 UPDATE Employee
GOLD MAX, Legal Response
AUTHOR: L. Sinkler - (United States of America)
SUBMITTED: Monday, October 08, 2012
AUTHOR: Gold Max Legal Counsel - Atlanta (United States of America)
Goldmax vehemently denies the posting placed by Secretshopper Paris Texas U.S.A.
Gold Max takes such false accusations with the utmost concern and attention. Gold Max follows all federal and local ordinances and/or laws with respect to its business.
Accordingly, notice is hereby provided that Gold Max will be seeking discovery from Ripoff Report to ascertain the identity of Secretshopper Paris Texas U.S.A, so as to protect and defend against such baseless allegations.
Such discovery shall be served in connection with a civil action that Gold Max intends to file.
Gold Max hereby provides Secretshopper Paris Texas U.S.A, a reasonable opportunity to retract the defamatory and libelous statements published about Gold Max and notice that Gold Max intends to pursue claims for libel and slander against Secretshopper Paris Texas U.S.A.
SecretshopperParis Texas U.S.A can contact the following phone number to obtain more information in regard to the timeframe for said retraction and claims that Gold Max intends to file: 404-303-7742.
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