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Report: #356365

Complaint Review: Goldmine Jewelers - New York New York

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  • Reported By: New York New York
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  • Goldmine Jewelers 265 Amsterdam Avenue New York, New York U.S.A.

Goldmine Jewelers Substituted a silver chain for a 14-ct. gold one I'd brought in to be shortened New York New York

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I brought in a gold chain & pendant of my late sister's to this store to get the chain shortened. The owner commented that it was a very good chain. They gave me a receipt stub that contained the words "chain" and "$20" (the cost of the repair).

When I returned to the store several days later after getting a call that the repair had been done, the clerk gave me a silver chain. I protested that it wasn't mine. She then showed me the main part of the receipt, which I hadn't seen before; it had the word "silver" written in above "chain." I refused it & angrily left the store.

The owner called me the next day to insist angrily that I'd brought in a silver, not a gold, chain. I can't PROVE I didn't, but: (1) the chain I brought in matched the pendant -- GOLD. I'd worn it several times and KNOW what it looked like. (2) I have a lifelong aversion to silver jewelry and never allow it to even touch my body. (3) My husband & 5 friends are prepared to swear the chain I brought in was gold.

Yesterday I priced an almost identical, but shorter, gold chain; it cost $299. (I couldn't afford it & didn't buy it.) So this lying jeweler in effect stole that amount or more from me. He now has the lovely chain he admired and I have nothing.

Laura
New York, New York
U.S.A.

This report was posted on Ripoff Report on 07/28/2008 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/goldmine-jewelers/new-york-new-york-10023/goldmine-jewelers-substituted-a-silver-chain-for-a-14-ct-gold-one-id-brought-in-to-be-sh-356365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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