• Report: #904600
Complaint Review:

Gold's Gym - Teterboro NJ

  • Submitted: Fri, June 29, 2012
  • Updated: Fri, June 29, 2012

  • Reported By: Gold''s Gym - Teterboro NJ — Little Ferry New Jersey United States of America
Gold's Gym - Teterboro NJ
100 Hollister Road Teterboro, New Jersey United States of America

Gold's Gym - Teterboro NJ Continues to charge monthly fee after contract has expired. Teterboro, New Jersey

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I have tried to cancel my contract with Gold's Gym last fall but was told my contract ended in March 2012 and that I Would have to wait until then. I instructed the representative to please close my account at the time my 3 year contract expired. At no time did the representative say that they needed additional documentaion. In April I was charged $48.13 and I called the representative again who said that they needed it in writing and that they would fax the necessary paperwork. The paperwork was never received and in May 2012 I was charged once again.

I then called the represenatative again and she faxed me the paperwork which I immediately signed and faxed back on the same day. I then see that the account was never cancelled and that my account was once again charged $48.13. I immediately called the Gym and they said that I am still active in their system. This has become a very frustrating process and has also cost me $144.39 of unnecessary charges and I am still no closer to resolving my issue.

This report was posted on Ripoff Report on 06/29/2012 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/golds-gym-teterboro-nj/teterboro-new-jersey-07608/golds-gym-teterboro-nj-continues-to-charge-monthly-fee-after-contract-has-expired-tet-904600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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