• Report: #878107
Complaint Review:

Gold's Gym

  • Submitted: Thu, May 03, 2012
  • Updated: Thu, May 03, 2012

  • Reported By: Jess — Shoreview Minnesota United States of America
Gold's Gym
905 County Road E East Vadnais Heights, Minnesota United States of America

Gold's Gym Has no compassion in Vadnais Heights, Minnesota

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I am completely appalled by Gold's Gym.  I went in and signed up for the "Drop Your Pants" challenge, only a few days later my Grandma entered a month long battle for her life, ending in her death.  During that time, I went in to cancel the contract so I wouldn't be charged because I knew I wouldn't be able to make it to the gym.  They said I would need to call corporate.  I did, EVERY number available goes straight to a voicemail system.  When someone named Heather called me back, she said there was nothing they could do. 

I told her to talk with a manager and I wanted her direct line.  She gave me a number.  Later, she called back and left a voicemail on my phone saying there was nothing they could do and I will owe them another $200.00 on top of what I already paid to cancel the contract.  I called the number back and it went straight into their voicemail system.  Everyone I speak with gives me the run around.  The trainer I had didn't even know this was going on and called to try and set up a meeting.  THey have absolutely no compassion for their customers.  Do NOT sign up with them!  They are money grubbing jerks.

This report was posted on Ripoff Report on 05/03/2012 07:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/golds-gym/vadnais-heights-minnesota-55127/golds-gym-has-no-compassion-in-vadnais-heights-minnesota-878107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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