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Report: #1363949

Complaint Review: Golf Tailor LLC - Edmond Oklahoma

  • Submitted:
  • Updated:
  • Reported By: L.B. — Trumbull Connecticut USA
  • Author Confirmed What's this?
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  • Golf Tailor LLC 103 S Broadway Edmond, Oklahoma USA

Golf Tailor LLC Golf Tailor Phone order turns into $29 monthly charges for email subscription NEVER ordered-SCAM Edmond Oklahoma

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My senior parent ordered from this company a "golf putter" by phone in July/August of 2016.  At that time of sale, the company since has been charging his credit card $29 for a monthly email subscription.  He never gave them an email address and they have nothing on record of an email address.  They have been fraudulently charging his credit card for almost 9 months now at $29 from August 2016 through March 2017.  

I placed a phone call to the 1-888 number and that person said there were no customer service representatives available for me to speak with.  That they come in the office on Mon-Fri from 7:30am-5pm.  She asked for my phone number and my email address.  I gave her my phone number and stated I would not be giving her my email address until I found out whether they had an actual signature, or email by my father of his approving the charge.  I said I would call back during the week on my lunch time.

Approximately 3 hours later i received a call from "representative.  I guess they found someone to return my call.  He asked me for an email.  I said he phoned you.  He ordered a golf club which he received.  He was able to find the phone and mailing address.  The representative said that all orders have it written on the order about the trial newsletter by email.   I argued that how could he have seen the wording on an order that he placed with a phone call.  Had he ordered it online, maybe he would have read that. They had nothing on file but his phone number and his mailing address.  They clearly had his credit card information.

The representative said he could only go back 3 months to credit my dad's card.  I told him that this would not stop me from filing a complaint to both BBB as well as to file fraud charges with the credit card company.  I will be pursuing the remaining monies for my elderly father.

 

 

 

This report was posted on Ripoff Report on 03/25/2017 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/golf-tailor-llc/edmond-oklahoma-73034/golf-tailor-llc-golf-tailor-phone-order-turns-into-29-monthly-charges-for-email-subscrip-1363949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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