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Report: #882038

Complaint Review: Goodyear tire and rubber company - columbia South Carolina

  • Submitted:
  • Updated:
  • Reported By: charles — columbia South Carolina United States of America
  • Author Not Confirmed What's this?
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  • Goodyear tire and rubber company 4530 Forest Drive columbia, South Carolina United States of America

Goodyear tire and rubber company goodyear service center forest drive columbia sc Goodyear inferior work columbia, South Carolina

*General Comment: I smell a big fat rat.

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I had the car in getting a power steering hose fixed and Goodyear recommended I get valves adjusted. After charging me 197.00 to adjust and put the valve covers back on, they told me it was ready to be picked up. After paying the cashier I went back to mechanic and tipped him 20.00 for taking care of my classic vehicle. He informed me it would be needing push rod tubes, I asked when and he said a few months. I was a little suprised later when I thought about why they did not call me and say it needed push rod tubes and the ones in there are 'rusted'. They let you know everything else you need when you take it in and I had not had any problems in the past with their work or their honesty.
The problem is after 250 miles a push rod tube bent and broke and rendered the vehicle unusable without putting in a cam shaft. I filed a complaint with Goodyear and they said they would not do anything about this as the recommended I put in push rod tubes. My point is they only made this recommendation AFTER they put the valve covers back on, and it would cost me another 197.00 plus parts to install and adjust. This was incomplete work to insure I would come back. Not a good business practice. I have had Goodyear do work for me for many years and will not be back.

This report was posted on Ripoff Report on 05/13/2012 08:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/goodyear-tire-and-rubber-company/columbia-south-carolina-29206/goodyear-tire-and-rubber-company-goodyear-service-center-forest-drive-columbia-sc-goodyea-882038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

I smell a big fat rat.

AUTHOR: MartyMarsh - (United States of America)

POSTED: Sunday, May 13, 2012

  As I'm scratching my head,you say you went to have a power steering hose fixed and you end up with a vavle adjustment?

  What kind of motor,how many miles on it?

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