• Report: #1081581
Complaint Review:


  • Submitted: Wed, September 04, 2013
  • Updated: Wed, September 04, 2013

  • Reported By: ggll — new york New York
new york, New York USA

GoSmart Supervisor: Derek ID# 0730 No refunds after a system glitch ( confirmed by supervisor ) resulted in overcharges on my credit card - new york New York

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I have been with GoSmart for only 2 months when I start having problems. Dropped calls, slow internet access and to put cherry on top my credit card was overcharged 3 times the monthly fee $114. After calling many times and being hang up on before speaking to anyone they not only recognized that there was a problem in the system which overcharged my card but they refused to refund the overcharges.

I spoke to a supervisor Derek ID 0730 who refused to give me the refund for no reason even after findind out that the problem was with them. His answer was to call customer center because they are the one responsible of this glitch. Customer center sent me right back to them saying that they don't process refunds. So I am being transfered from center to center, each blaming the other without any help.

This is the worst costumer service ever and the biggest rip off ever!!!!!


This report was posted on Ripoff Report on 09/04/2013 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/gosmart/new-york-new-york-10020/gosmart-supervisor-derek-id-0730-no-refunds-after-a-system-glitch-confirmed-by-superv-1081581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on GoSmart

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?