Report: #1011569

Complaint Review: government liquidation

  • Submitted: Sat, February 09, 2013
  • Updated: Sat, February 09, 2013
  • Reported By: nelly — pineville Louisiana United States of America
  • government liquidation
    15051 N. Kierland, 3rd fl, Scottsdale Arizona
    United States of America

government liquidation Shipped wrong Bid Lot, Bid Lot was not as described, Claim denied because GL said they shipped correct Lot. Internet

Show customers why they should trust your business over your competitors...

Government Liquidators is an online Auction for Gov. Surplus items. I was the winning bidder for 1 Lot #1013 of Combat boots in A4 condition from their Ohio warehouse. A4 condition indicates New,or repaired boots that are re-issuable with no restrictions. In other words, they are either new or in very good condition. I received the shipment of boots at my home in Louisiana and the Bid Lot that I received was #1019 and the contents of the shipment was nothing but junk boots. The outside of the shipping box had a sign that said "Scrap Leather". this sign could be seen on the Gov Liquidator Website for Lot 1019, but sign could not be read by potential bidders.

I submitted a claim to Gov. Liquidators for:

 (1) receiving the wrong Lot

 (2) the boots that I did receive in the Lot were not in A4 condition. They were JUNK or Scrap Leather as the sign on the box said. [continued below]....

 (3) the weight of the shipment was significantly less than identified in the bidding information.

I received a simple email from Gov Liquidations denying my claim because the GL warehouse people said they shipped the correct LOT. That was it! case closed!

They never addressed the photos of the shipping contained with the wrong Lot number on it, they ignored the fact that the material I received was Junk instead of new or almost new equipment and they ignored the weight discrepency.

I will fight this claim forever if I have to. Their Claim Resolution is very bad business and dishonest.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 02/09/2013 06:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.