GovRegistry.us Paid money to be able to access reports to do genealogy. Genealogy Rip Off Internet

Paid money to get access to birth certificates, marriage licenses, etc. to do genealogy. This site says you can get any information you want it you do their VIP Pass. I did this, and can't even get information on me and I know I'm alive. I requested they refund my money if they weren't going to live up to their claims. I got taken just because I'm doing genealogy. Thought it was a reputable site because it said US Gov. They should be made to refund everyone and to take US Gov off their site.
These people take your credit card number, send you a confirmation, and then you can't access the information you just paid for. Anything you want to access, you are asked to pay more money. This is ripping off people on their credit cards. This needs to be stopped. This is credit card fraud, promising information, taking people's money then blocking us from the info.

Arkansasjo
Bald Knob, Arkansas
U.S.A.