• Report: #981973
Complaint Review:

GPS Movers

  • Submitted: Fri, December 14, 2012
  • Updated: Fri, December 14, 2012

  • Reported By: Prose — Orlando Florida United States of America
GPS Movers
Internet United States of America

GPS Movers A Plus Moving & Storage Moving van missing for 42 days with my belongings; finally arrived, co. promised $150 rebate-never came. Internet

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Moving co. from Internet (A Plus Moving & Storage) promised delivery in days after pick-up.  Two young men were inexperienced; one asked for more money than quoted, covered paperwork with one arm while asking me to initial & sign in multiple places.

When truck did not arrive on promised date, I began calling, only to be told co. moved, changed its name to GPS Movers & location from Queens to Staten Island.  Dozens of calls were made & lies about where the truck was & when it would arrive were told to me.

When after one month later truck was still not here & no info or explanations were given to me, I reported to BBB of New York.  Co. then offered $150, verbally, for my 'inconvenience.'  (My husband & I are in our late 60's & he had brain surgery in the middle of this period of time which I told them.  We slept on the floor of our condo, no furniture, etc.)

Truck finally arrived 41 days later!!! No explanation.  No check for $150 ever arrived, even after numerous reports to BBB & even they were told they were sending me $150 to 'resolve' the issue. They nver did!  Each time I called I was given a different excuse/answer as to why the check wasn't send out yet, but always told it would be.  This all took place in 2011.  I don't know if I have any recourse, but I want people to be aware & find ways to protect the consumer from this kind of abuse.

This report was posted on Ripoff Report on 12/14/2012 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/gps-movers/internet/gps-movers-a-plus-moving-storage-moving-van-missing-for-42-days-with-my-belongings-fina-981973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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