Report: #1047031

Complaint Review: Grand Crowne Network

  • Submitted: Mon, April 29, 2013
  • Updated: Mon, April 29, 2013
  • Reported By: Donna — La Marque Texas
  • Grand Crowne Network
    430 C State Hwy 165 South
    Branson, Missouri
    United States of America

Grand Crowne Network Refuse to give money back but offer choice of one week 3 bedroom condominium at a resort in Branson or Pigeon Forge or 3 weeks 1 bedroom option Branson, Missouri

Show customers why they should trust your business over your competitors...

I received a letter from Sherry Carpenter Vice President.... interesting use to be Director of Quality Assurance Department....definately sounds like a vested interest.. anyway she write telling me that our company did not "scam" you and therefore we will not be refunding any monies paid. Then she states in Lieu of keeping and maintaining your travel network membership(which no one can ever cancel) our company is offering you the choice of either one week in a 3 bedroom condo at one of our resorts in either Branson, Missouri or Pigeon Forge Tennessee or 3 weeks in a 1 bedroom condo at either of these places. All reservations are based on availability and you do not have to use all three weeks at the one time or at one location.......So she humor me with telling me that this all is equal to the over $6384 that I paid.   A class action lawsuit needs to be in the works.  If anyone has similar problems and I know there are many people that has been ripped off by this company now is the time to come forth.  She and her company will not continue to steal from good abiding citizens.
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