Grand Incentives One of the company representatives told me that they have 17 different websites! GRAND INCENTIVES ARE A FRAUD Internet

Hi Lorraine,

From what I understand, the rest of your deposit is being mailed out today (January 3rd). I am sorry for any inconveniences you have experienced. Best of luck during the new year!

-Grand Incentives

Grand Incentives, I am not playing your games, Although Christie Pelham has indicated that she is NOT giving me a refund for the remaining 3 day/2 night vouchers vouchers, I mailed them back to you and have confirmed that you've received them.  I will NOT subject any more of my clients to your bad customer service and ill practices.  There is nothing that I can do with them.  

I paid for vouchers that you have no intentions of servicing my customers on AND I refuse to allow ANY MORE of my customers to deal with you.  A few of my clients have already reported back to me with HORROR stories and not only does it reflect bad on YOU, it also reflects bad on me for giving the Nightmare on Elm Street Vouchers to them, so I shipped them back to you because I have NO USE FOR THEM!  

I paid for items that you have had NO INTENTIONS on making good on!  There is no meeting of the minds on this!  I paid you $119.95 plus shipping and handling and I am expecting a FULL REFUND minus the 5 vouchers that you charge $1.75 on your site(s) for.  I will take your $1.75 deduction for the 5 that I did give out to my clients, although I firmly believe that you should be paying me to have given these ship wrecks out, thus advertising your company.  I had NO IDEA that they would have to go through hell and high water to use them.  I understand that you may not teach your staff customer service practices as you do not EXPECT many consumers to cash in on these vouchers, but this is no excuse for your less than decent communication.  

I am not willing to deal with you ANYMORE!  I am washing my hands of your company!

Hello Loraine,

After speaking with Christie we have decided to issue your $10.91 refund (which is the restocking fee you were charged).

We apologize for your inconvenience and if you have any further questions or inquiries, feel free to email us at qualityassurance@grandincentives.com.