Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1023336

Complaint Review: Grand Incentives - Sarasota Florida

  • Submitted:
  • Updated:
  • Reported By: Bill — Port Charlotte Florida United States of America
  • Author Confirmed What's this?
  • Why?
  • Grand Incentives 7560 Commerce Ct. Sarasota, Florida United States of America

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We were supposed to receive two "free" round trip airline tickets within the USA.  What we were not told is that there was $50 processing charge.  We paid it and were sent a form to choose 3 departure dates, at least 90 days in advance of our travel.  Each of the dates had to be 30 days apart. So that extends things out 6 months.  We filled them out, mailed them in, and after two months got a form saying that none of the three dates were available.  With a 90 day lead time, and 30 days apart, how could no flights be available?  On the internet, there were TONS of seats available, on various airlines, for each of the dates we picked.  Our options are 1-request three more travel dates, at least 90 days from now and 30 days apart or 2-get a resort certificate which, guess what, isn't free, and applies to certain resorts of their choice.  My guess is that the resorts won't be available on the dates that we request.  I'm going to try to get a refund, but I am not confident that I will.  For anyone out there, please be very cautious when dealing with this company.  How many ways can you spell RIPOFF?

This report was posted on Ripoff Report on 03/04/2013 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grand-incentives/sarasota-florida-34243/grand-incentives-bait-and-try-to-switch-sarasota-florida-1023336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Grand Incentives - Refund

AUTHOR: Bill - ()

POSTED: Monday, March 25, 2013

filed a report on March 4, concerning what appeared to be a rip off by Grand Incentives.  Yesterday we received a refund of our fee, with a letter of apology.  I'm quite pleased with their responsiveness.  Please, if you're in the market for their services, I recommend them as, at least with us, they have been completely open and, in the end, "did the right thing"

Respond to this report!
What's this?

#1 UPDATE Employee

Your Travel Certificates

AUTHOR: Grand Incentives - (USA)

POSTED: Tuesday, March 05, 2013

I apologize for the frustrating experience you've had. Please know that any deposit you have given us is refundable, as long as you haven't already traveled. Whether you would like a refund or help traveling, please send me your contact information via the contact form on our blog: http://blog.grandincentives.com/contact/.
Thank you,
Grand Incentives

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now