Grand Mayan Riviera Maya Grupo Mayan Grand Mayan Riviera Maya TimeShare Scam Cancun - Playa Del Carmen, Riviera Maya, Quintana Mexico

I just want to begin with saying that my loving wife and I exchanged RCI points for a trip to Mayan Palace Riviera this past April. We get there and find the place is stunning and the service is top notch. First day there we commit to the 1.5 hour sales pitch during what they call “buyers week”. Well, in the end it was 5 hours and a majority of the presentation was focused on how these units are investments and that they give you “flexibility” in an extra week to use as a rental. The rental income was presented at $1700 net income after maintenance fees were taken out. We bought into the idea….it sounded great. Upon returning home I researched renting these units and found that they rent for far less than they stated repeatedly in the presentation. I have obtained training material that Mayan employees use explaining in detail how they leverage this with vacationers, then skim over the disclaimer sentence that is listed in the mounds of documents. This fraud has to stop. I would not have entered into this agreement if they had been truthful about this. They describe the rental agencies as partners verbally and that you get your rental check quickly in 60-90 days, which is not true. They used scratch paper to show you the money you would make renting these units and how fast they would pay for themselves, which was untrue. There was no mention of any cancellation period during the presentation, so by the time we arrived home and called to cancel our agreement….we were told it was past the 5 days. I have called and talked with a number of people. To date they have been unwilling to cancel and refund our credit card. A complaint has been filed with the Mexican Government, Profeco and FTC. If you go to any Mayan Palace timeshare resort, PLEASE do not get caught it the misleading sales pitch!!! Just enjoy the resort.... There is a good article about Mayan: http://www.timesharescam.com/blog/201-how-to-cancel-mayan-palace-timeshare-contract/

The Grand Mayan is a very nice resort; however, stay away from the Mayan Palace timeshare presentations. Don't go to the presentation to get something in return. Stay away from taxi drivers unless you speak the language. When you arrive to the resort, tell them you should expect your room to be cleaned. If the room is not clean, go to the front desk immediately and tell them to clean it immediately or to give you another room. DO NOT GO IN THE ROOM AND WAIT FOR THEM. Do not go to the timeshare to get free stuff. I follow these instructions everywhere I go when it's a timeshare. Stay away from Party. LET THE RESORT KNOW WHERE YOU ARE GOING AT ALL TIMES. I follow these rules. My vacations turn out just fine each time. Also, stay away from scammers to buy your timeshare. They want to get paid a transfer fee BEFORE THEY SELL YOUR TIMESHARE. It's NOT TRUE. You must pay the transfer fee personally to the Grand Mayan, not the scammers. BE AWARE AND THEN YOU'LL BE PREPARED. One company is called Vector Marketing Solutions: 204 East Capitol, St. Jackson, MS, 39201. STAY AWAY FROM THEM. They want money  upfront. It's a scam!!!!!!!!!! ANY COMPANY THAT WANTS MONEY BEFORE THEY SELL YOUR TIMESHARE, IT'S A SCAM. Be aware and be prepared