• Report: #971535
Complaint Review:


  • Submitted: Mon, November 19, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: Incocoon — Memphis Tennessee United States of America
Internet United States of America

Graphicsnjeneral.com Lisa Muse Non-existent customer service...NO WORK FOR PAY , Internet

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It is very unfortunate that Lisa Muse with graphicsnjeneral.com has stolen my hard earned money to start a website for my own web based business.  I paid her a $450 deposit for a service package including but not limited to web development and logo design.  After about a week or so into a job that she quoted 11 days to complete, her lack of professionalism leaked through. She has stood me up in meetings with no forewarning.  I've had to call/text/email her repeatedly to get her to even respond when she felt like doing so.  I let her know that her lack of customer service was not sufficient and even after that, no improvement.  I've done everything that she's asked me to do...purchase web/hosting products, submit websites that I liked, submit logos that I liked etc.  In return, I have received nothing but a few images of mock up logo's that I didn't like/approve. 

And deliverables that she agreed upon submitting the next day (nearly 2 weeks ago)...

I haven't heard from this woman since.  No call, email, or text answered in nearly 2 weeks.  I'm not sure how this is okay to her.  Even if something was wrong, she really should have contacted me.  Instead, I find myself here, in hopes that someone else doesn't get ripped off like me.

I am fair.  I feel she should at least refund my deposit, less the cost of the logos (if she sends me working files)...even if they were god-awful ugly...Oh! and less the 15 mins she took to post a coming soon image on my site.  Anything else she said she did...she can't seem to send proof that it's done...

This report was posted on Ripoff Report on 11/19/2012 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/graphicsnjeneralcom/internet/graphicsnjeneralcom-lisa-muse-non-existent-customer-serviceno-work-for-pay-internet-971535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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